AXIMA Services' added value in the retail field aims firstly to keep a close eye on a very precise adaptation of the service to the needs of each point of sale, and secondly to take charge of ensuring that the service is co-ordinated at the national or European level to guarantee the highest possible level of cohesion and homogeneity.

TAILOR-MADE SOLUTIONS

For each retail point of sale with a service contract, AXIMA Services make a clear contractually binding commitment covering very precisely defined levels of service.

For example, very fast action times avoid costly absences for the benefit of the department head in question. Teams of technicians covering the entire country mean that AXIMA Services can take hassle-free action within the retail chains.

AXIMA Services' leadership and expertise in the retail field allows us to offer you tailor-made economic solutions, linking on-the-spot services for managers/franchisees to a total approach to the contract, involving the entirety of our service range and the management of the outcomes within the framework of the AXIMA philosophy.

SERVICE DESK

We provide a 'Service Desk (Call desk)' so that every customer can call on AXIMA Services to take immediate charge of any problem.

What's more, the 'Service Desk' follows up requests for assistance as a matter of course so that all data recorded can be analysed to generate appropriate reports.

This makes for better management of sub-contractors, for example, lower maintenance costs or maybe an improvement in your energy management.

INTEGRATED TECHNICAL MANAGEMENT

The range of services offered by AXIMA is very wide : it naturally includes all maintenance activities (preventative, corrective and conditional), but also covers engineering, subcontractor vetting, follow-up on monitoring organisations and projects for upgrading your assets.

Working with other companies in the same group, AXIMA Services' 'retail' offer can be extended to cover electricity and gas supply, water and effluent treatment, plant installation and waste treatment and management, providing you with an total, innovative and economic solution.